Refund policy

Easy Refund & Returns Guarantee !
We guarantee money back refund without question if you are dissatisfied in any way. We regret we cannot offer a refund once the product has been opened and used.
If you're not 100% satisfied in any way with an item you've received, please let us know by E-mail us within 30 calendar days of receipt. Returns can only be made once authorized by Our Customer Services. please note that the items must be unopened and unused and you will have to bear postage costs.
If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund to your order account.
Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions.

Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions.

In order to process your returns as quickly as possible, all returns must include:

A copy of your delivery note or your order number
Return authorization (obtainable from Customer Services)
Reason for return
Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement or refund via Paypal.